Service Manager
This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.To view the help for the latest version of Service Manager, click here
Making Layouts Available to Users
Layouts (the workspace buttons that appear at the top of a page) are available to users according to their logged-in role.
1.From the Configuration Console, click Configure > Users and Permissions > Roles and Permissions to open the Roles and Permissions workspace. The system displays a list of roles.
2.Click a role name from the list. The system displays the Role Details page.
3.Click Top Level Tabs from the toolbar. The system displays the Top Level Tabs page, showing a list of the tabs that are currently available to that role.
Top-Level Tabs
Column Title | Description |
---|---|
Tab Title |
The display name of the workspace tab. |
Type |
Specifies how the workspace tab appears in the role interface. |
Configuration |
Specifies how the workspace is configured. |
Available |
Specifies if the workspace is available to the role. If there is a checkmark, this workspace is available to the role. If there is no checkmark, this workspace is not available to the role. If there is an expression icon, there is a hidden expression that determines if the workspace is available to the role. |
Visible |
Specifies if the workspace is initially visible to the role (top level). |
Can Close |
Specifies if the role user can close the workspace (has a close button). |
Delete |
Permanently removes this tab from the role.
NOTE: This does not delete the workspace from the system. |
4.Click Add New Tab. The system displays a list of workspace types.
5.Select a workspace type. The most commonly used type is Object Workspace. The system displays a new tab form.
6.Enter information into the fields.
Field | Description |
---|---|
Name |
A unique name for the tab. |
The Tab Is Available |
Makes the tab available to the role. |
The Tab Is Initially Visible |
Makes the tab initially visible on the top level when a user logs in. |
The Tab Can Be Closed By User |
Allows the user to close the tab. A Close button appears in the tab. |
Hidden Expression |
Specifies if the workspace is hidden. Click none to open the Expression Editor. Enter an expression such as $(GetGlobal("FeatureA")) and click Save. |
Object |
The object workspace for the tab. Choose from the drop-down list. |
Layout |
The layout associated with the workspace. Choose from the drop-down list. |
7.Click Add This Tab. The tab now appears on the list for the role.
8.Click Save.
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